COMPREHENSIVE GUIDELINES
Effective: November 16, 2025

Rules & Policies

Complete guidelines governing Neverlands services, community, and gameplay. Violations may result in disciplinary action.

1. Policy Overview

Comprehensive legal and community guidelines

Our rules and policies are designed to create a safe, fair, and enjoyable environment for all community members. These guidelines apply across all platforms and services. By using our services, you agree to abide by these rules.

Important Notice

These rules are enforced uniformly across all platforms. Ignorance of the rules is not an excuse for violation. All staff decisions are final.

Terms of Service

Legal agreement governing service usage, user conduct, and platform responsibilities

Read Full Policy

Privacy Policy

How we collect, use, and protect your personal information and data

Read Full Policy

Security Policy

Comprehensive security measures protecting our community and your data

Read Full Policy

2. Discord Rules

Guidelines for respectful community interaction

General Conduct

Our Discord community is a place for friendly gaming discussions, collaboration, and fun. All members are expected to treat each other with respect and maintain a positive environment.

Do's

  • Be polite and respectful to all members
  • Use appropriate channels for topics
  • Help and support fellow community members
  • Keep discussions in English for moderation purposes

Don'ts

  • Use offensive language, slurs, or hate speech
  • Harass, bully, or intimidate others
  • Spam messages, flood channels, or use excessive @mentions
  • Share inappropriate or NSFW content

Content Guidelines

Hate Speech & Discrimination

Zero tolerance for content promoting hatred, discrimination, or violence based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics.

Harassment & Threats

Threats of violence, doxxing, stalking, or any form of harassment. This includes coordinated harassment campaigns and personal attacks.

Explicit & Illegal Content

Pornographic, sexually explicit, graphically violent, or illegal content. This includes links to such material and discussions of illegal activities.

Advertising & Self-Promotion

No unauthorized advertising, self-promotion, or referral links. Community events and content may be shared in appropriate channels with staff approval.

Voice Chat Rules

Technical Considerations:

  • Use push-to-talk when requested
  • Mute yourself when not speaking
  • Test audio before joining main channels
  • Keep soundboard usage reasonable and appropriate

Behavioral Guidelines:

  • Speak clearly and at appropriate volume
  • Wait for your turn to speak
  • Be mindful of background noise
  • Respect others' speaking time and opinions

3. In-Game Rules

Fair play guidelines for all gaming activities

These core principles apply to all gaming activities within our community, regardless of the specific game being played.

Fair Play Standards

  • Play by the game's official rules and mechanics
  • Respect all players regardless of skill level
  • Accept wins and losses gracefully
  • Help newcomers learn the game mechanics
  • Communicate constructively with teammates

Prohibited Behavior

  • Cheating, hacking, or using exploits
  • Harassing, bullying, or toxic behavior
  • Intentionally feeding, throwing, or AFK
  • Spamming chat or voice communications
  • Impersonating staff or other players

Reporting System

Use in-game reporting systems for rule violations. For serious offenses or if in-game reporting is unavailable, contact community staff with evidence (screenshots, videos, etc.).

4. Minecraft Server Rules

Building a positive community on our servers

Building & Construction

Guidelines:

  • Build in designated areas when specified
  • Respect others' builds and property
  • Use appropriate building materials
  • Keep builds family-friendly
  • Claim your land using available protection plugins

Resource Management:

  • Don't strip-mine excessively in community areas
  • Leave resources for others in public areas
  • Report abandoned bases for cleanup
  • Use community farms responsibly

Griefing & Theft

Strictly Prohibited:

  • Destroying or modifying others' builds without permission
  • Stealing items from chests, furnaces, or other containers
  • Trapping players in inescapable situations
  • Using lava, TNT, or other destructive items maliciously
  • Killing others' pets or farm animals

Server Performance

Avoid excessive redstone contraptions, entity cramming, or lag-inducing builds. Staff may remove builds causing server performance issues.

5. Valorant Rules

Competitive integrity in Valorant matches

Fair Competition

Standards:

  • Play to the best of your ability in all matches
  • Communicate effectively with your team
  • Respect ranked and unranked matches equally
  • Use proper callouts and game terminology

Prohibited:

  • Intentionally sabotaging your team
  • Using third-party cheating software
  • Exploiting game bugs for unfair advantage
  • Queue dodging or AFK during matches

Anti-Cheat & Fair Play

Zero Tolerance Policy:

  • Any form of cheating, hacking, or unauthorized third-party software is strictly prohibited
  • Account sharing or boosting services are not allowed
  • Smurfing (playing in lower ranks than your skill level) is discouraged
  • Collusion with opponents or teammates for unfair advantage is forbidden

Vanguard System:

Valorant's anti-cheat system runs at the kernel level and monitors for unauthorized modifications. Attempting to bypass or interfere with Vanguard will result in permanent bans from both Riot Games and our community.

6. Duet Night Abyss

Cooperative gameplay in our custom game mode

Gameplay Guidelines

Cooperation:

  • Work together with your partner effectively
  • Communicate strategies and plans clearly
  • Support each other's playstyles and decisions
  • Coordinate abilities and resources efficiently

Prohibited:

  • Leaving matches prematurely
  • Intentionally sabotaging teammates
  • Using exploits or game-breaking bugs
  • Refusing to cooperate with your assigned partner

Custom Mode Rules

Mode-Specific Guidelines:

  • Follow the unique objectives of Duet Night Abyss
  • Respect the cooperative nature of the game mode
  • Report any technical issues to staff immediately
  • Maintain good sportsmanship throughout matches

7. Enforcement Policy

How rules are enforced and violations handled

Enforcement Stages

Rule violations are handled through a progressive enforcement system. Severe violations may skip intermediate stages.

1

Warning

First-time minor violations

Action: Formal warning and education

Duration: None

2

Temporary Mute

Continued violations or moderate offenses

Action: Temporary communication restrictions

Duration: 1-24 hours

3

Temporary Ban

Serious or repeated violations

Action: Temporary removal from services

Duration: 1-7 days

4

Permanent Ban

Severe or persistent violations

Action: Permanent removal from all services

Duration: Permanent

Immediate Permanent Ban

  • Cheating, hacking, or exploiting
  • Severe harassment or threats
  • Hate speech or discrimination
  • Distribution of illegal content

Appeal Process

Bans may be appealed by contacting community staff. Provide relevant evidence and demonstrate understanding of rules. Appeals are reviewed case-by-case.

8. Account Security

Protecting your account and personal information

Password Security

Strong Passwords:

  • Use at least 12 characters with mixed case
  • Include numbers and special characters
  • Avoid common words or personal information
  • Use unique passwords for different accounts

Account Protection:

  • Enable two-factor authentication (2FA)
  • Never share your password with others
  • Log out when using public computers
  • Report suspicious activity immediately

Account Sharing & Recovery

Account Sharing Prohibited

Sharing accounts with friends, family, or third parties is strictly forbidden. This includes temporary sharing, selling accounts, or allowing others to play on your account. Account sharing may result in permanent bans.

Account Recovery

Keep your recovery email and phone number up to date. We cannot recover accounts lost due to compromised credentials or shared access. Recovery requests are handled on a case-by-case basis with proper verification.

9. Content Creation

Guidelines for creating and sharing content

Content Standards

Quality Content:

  • Create original and engaging content
  • Respect copyright and intellectual property
  • Use appropriate titles and descriptions
  • Tag content appropriately for discoverability

Community Guidelines:

  • Promote positive gaming experiences
  • Include content warnings for sensitive topics
  • Respect other creators and their work
  • Engage constructively with your audience

Monetization & Partnerships

Creator Program:

Content creators may apply for partnership programs with clear disclosure of sponsored content. All partnerships must be approved by staff and clearly marked as sponsored or promotional.

Disclosure Requirements

Clearly disclose any sponsorships, affiliate links, or paid promotions in your content descriptions and video titles. Failure to disclose may result in content removal and partnership termination.

10. Trading & Economy

Rules for in-game trading and economic activities

Trading Guidelines

Fair Trading:

  • Complete all trades in designated areas
  • Use clear and specific trade agreements
  • Verify items before completing trades
  • Report suspicious trading activity

Prohibited Practices:

  • Scamming or deceptive trading
  • Trading real money for in-game items
  • Exploiting market imbalances
  • Coordinated market manipulation

Real Money Trading (RMT)

Strictly Prohibited

Buying, selling, or trading in-game items, currency, accounts, or services for real money is strictly forbidden. This includes all forms of RMT, gold farming, and account boosting services.

Consequences

RMT activities result in permanent bans for all involved accounts. We cooperate with payment processors and law enforcement for RMT investigations. Virtual items have no real-world value.

11. Tournament Rules

Competitive gaming tournament guidelines

Registration & Eligibility

Requirements:

  • Valid Neverlands account in good standing
  • Meet minimum skill level requirements
  • Accept tournament terms and conditions
  • Available during scheduled tournament times

Disqualifications:

  • Active bans or disciplinary actions
  • Using alternate accounts to compete
  • Previous tournament violations
  • Failure to meet entry requirements

During Competition

Fair Play Standards:

  • No cheating, hacking, or unauthorized modifications
  • Follow game rules and tournament-specific regulations
  • Maintain sportsmanlike conduct and respect opponents
  • Report technical issues through proper channels

Streaming & Broadcasting

Tournament matches may be streamed or recorded for community viewing. Participants consent to having their gameplay featured in tournament broadcasts and highlights.

Prizes & Rewards

Prize Distribution:

Tournament prizes are distributed within 30 days of completion. All prizes are virtual items with no real-world monetary value. Winners are responsible for any applicable taxes.

Prize Forfeiture

Prizes may be forfeited for tournament violations discovered after completion. Tournament organizers reserve the right to modify prize pools or distributions.

12. Moderation Guidelines

Staff responsibilities and community oversight

Staff Responsibilities

Core Duties:

  • Monitor community spaces for rule violations
  • Respond to reports and user concerns promptly
  • Apply enforcement actions consistently and fairly
  • Document incidents and maintain moderation logs

Professional Standards:

  • Maintain impartiality and avoid conflicts of interest
  • Respect user privacy and handle personal information appropriately
  • Communicate clearly and professionally with users
  • Seek guidance from senior staff for complex situations

Staff Authority & Limitations

Authority Scope:

  • Issue warnings, mutes, and temporary bans as outlined in enforcement policy
  • Remove inappropriate content and restrict access to community spaces
  • Assist users with technical issues and provide community support
  • Escalate serious matters to senior staff or administrators

Limitations

Staff members cannot access private user data, share personal information, or make unilateral decisions on permanent bans without senior approval. All moderation actions are subject to review and must follow established procedures.

13. Reporting & Appeals

How to report violations and appeal decisions

Reporting Violations

How to Report:

  • Use in-game reporting systems when available
  • Contact staff directly through appropriate channels
  • Provide detailed descriptions and evidence
  • Include timestamps, usernames, and context

What to Include:

  • Screenshots or video evidence when possible
  • Exact usernames and platform information
  • Date, time, and location of the incident
  • Your account information for follow-up

Appeals Process

Appeal Requirements:

  • Appeals must be submitted within 30 days of the decision
  • Provide new evidence not previously considered
  • Demonstrate understanding of violated rules
  • Explain how you will comply with rules going forward

Appeal Review:

Appeals are reviewed by senior staff members not involved in the original decision. The review process typically takes 7-14 days. You will be notified of the outcome via the contact method you provided. Appeal decisions are final and cannot be further contested.

14. Community Events

Guidelines for community gatherings and activities

Event Participation

General Guidelines:

  • Respect event schedules and participation requirements
  • Follow event-specific rules announced by organizers
  • Maintain good sportsmanship and positive attitude
  • Communicate effectively with event participants

Prohibited Behavior:

  • Disrupting events or interfering with other participants
  • Using event participation for harassment or griefing
  • Sharing false information about events or prizes
  • Attempting to manipulate event outcomes unfairly

Event Organization

Community Event Standards:

  • Events must be approved by staff before public announcement
  • Clear rules and guidelines must be provided to participants
  • Organizers are responsible for maintaining order during events
  • Technical issues should be reported immediately to staff

Event Safety:

All community events must prioritize participant safety and well-being. Organizers should have contingency plans for technical difficulties and be prepared to cancel or modify events if necessary. Participants should respect others' boundaries and report any concerns immediately.

15. Streaming & Broadcasting

Guidelines for content creators and live streaming

Streaming Standards

Content Guidelines:

  • Maintain appropriate content for all audiences
  • Respect copyright and use licensed music/games
  • Engage positively with viewers and community
  • Follow platform-specific streaming guidelines

Technical Requirements:

  • Use stable internet connection for consistent streams
  • Maintain appropriate audio levels and quality
  • Monitor chat and moderate appropriately
  • Have backup plans for technical difficulties

Community Representation

Official Partnerships:

Content creators representing Neverlands must clearly disclose their affiliation. Official partners receive priority support and may use approved branding. Partnership applications are reviewed by staff and require demonstrated community contribution.

Monetization Guidelines:

  • Disclose sponsorships and affiliate relationships clearly
  • Do not offer exclusive access or pay-to-win content
  • Maintain fair representation of games and community
  • Report monetization activities to staff for approval

16. Platform Requirements

Technical and account standards for participation

Account Standards

Basic Requirements:

  • Valid email address for account verification
  • Unique username not violating naming policies
  • Age-appropriate content access based on platform
  • Compliance with platform terms of service

Prohibited Accounts:

  • Accounts created with false or misleading information
  • Shared or family accounts for competitive play
  • Accounts created solely for rule violation or disruption
  • Accounts banned from other gaming platforms

Important Legal Notice

Legal guidelines and policy updates

These rules and policies are subject to change without notice. It is your responsibility to regularly review these guidelines. Ignorance of the rules is not an excuse for violation. Staff decisions are final in all matters of rule interpretation and enforcement.

All policies are regularly updated to ensure fair play and community safety.